1. How do I care for my sweater? Most of our sweaters come with care instructions on the label. Generally, we recommend hand washing or using a gentle cycle with cold water. Lay flat to dry to maintain the sweater’s shape and avoid stretching.

2. Can I return or exchange my sweater if it doesn’t fit? Yes, we offer returns and exchanges within a specified timeframe. Please review our Shipping and Returns policy for details and contact our customer service team to initiate the process.

3. Are your sweaters made from sustainable materials? Yes, we’re committed to sustainability. We strive to source materials that align with responsible practices while maintaining the quality and comfort you expect from our sweaters.

4. Do you offer international shipping? Yes, we provide international shipping to many countries. Shipping options and fees will be displayed at checkout based on your location.

5. What if my sweater arrives damaged or defective? We take quality seriously, but if you receive a damaged or defective item, please contact our customer service team immediately. We’ll work to resolve the issue promptly.

6. Can I cancel or modify my order after it’s placed? We aim to process orders quickly, but if you need to make changes, please contact us as soon as possible. Order modifications or cancellations may be possible before shipment.